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Active listening is paramount in understanding others from "summary" of Collaborative Intelligence by Dawna Markova

Active listening is the cornerstone of effective communication, enabling us to truly understand others by fully engaging with what they are saying. It involves not just hearing words, but also paying attention to the speaker's tone, body language, and emotions. This level of attentiveness allows us to pick up on subtle cues that reveal the speaker's true thoughts and feelings, helping us to connect on a deeper level. By actively listening, we demonstrate our respect for the speaker and create a safe space for them to express themselves openly and honestly. This fosters trust and strengthens our relationships, paving the way for collaboration and mutual understanding. When we listen with the intent to understand rather than to respond, we show empathy and compassion, validating the speaker's experiences and perspecti...
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    Collaborative Intelligence

    Dawna Markova

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