Feedback is essential for improving communication skills from "summary" of Business Communication Today by Courtland L. Bovée,John V. Thill,Barbara E. Schatzman
Feedback plays a crucial role in enhancing our communication skills. It provides us with valuable insights into how others perceive our messages, allowing us to make necessary adjustments to improve our effectiveness. Without feedback, we may continue to engage in ineffective communication habits without even realizing it. Through feedback, we can identify areas where we need to improve, such as clarity, conciseness, or persuasiveness. For example, if a colleague points out that our emails are often too long and difficult to follow, we can work on being more concise and organized in our written communication. Similarly, if a supervisor mentions that our presentations lack engagement, we can focus on incorporating more visuals or interactive elements to capture the audience's attention...
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