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Mantenha a calma em situações de pressão from "summary" of Assertividade na gestão de pessoas by Telma Esmerio
In demanding situations, it is crucial for managers to remain calm and composed. This ability to keep a cool head is a valuable asset when faced with high-pressure circumstances. By staying calm, managers can think more clearly, make rational decisions, and effectively lead their team through challenges. When a manager maintains a sense of calm, they are better able to assess the situation at hand and identify potential solutions. This clear-headed approach can help prevent impulsive reactions that may exacerbate the problem. Instead, a composed manager can evaluate the options available and choose the most appropriate course of action. Moreover, maintaining calm in pressure situations sets a positive example for the rest of the team. Employees look to their manager for guidance and reassurance during times of uncertainty or stress. A composed manager can instill confidence in their team members, showing that challenges can be overcome with a level-headed approach. In addition, staying calm in pressure situations can help to de-escalate tense or conflict-ridden interactions. By maintaining a sense of composure, a manager can diffuse volatile situations and promote a more collaborative and constructive dialogue. This skill is particularly valuable in resolving conflicts between team members or addressing performance issues with employees.- The ability to remain calm in pressure situations is a key characteristic of effective leadership. By staying composed, managers can think more clearly, make informed decisions, and inspire confidence in their team. This skill not only benefits the manager themselves but also contributes to a positive and productive work environment.
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