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Developing assertiveness can enhance communication effectiveness from "summary" of 21 Days of Effective Communication by Ian Tuhovsky

When you are assertive, you are able to express your thoughts and feelings in a clear and respectful manner. This means that you are able to communicate effectively without being aggressive or passive. By being assertive, you are able to stand up for yourself and communicate your needs and wants in a way that is both honest and direct. When you develop assertiveness, you are able to communicate more confidently and effectively in a variety of situations. This can lead to better relationships with others, as you are able to express your...
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    21 Days of Effective Communication

    Ian Tuhovsky

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