We should practice reflective listening from "summary" of You're Not Listening by Kate Murphy
Reflective listening is about more than just hearing the words that are being said. It involves truly understanding what the other person is trying to communicate - their thoughts, feelings, and intentions. This means paying close attention to not only the words themselves but also the tone of voice, facial expressions, and body language. It requires a deep level of engagement and empathy in order to accurately reflect back what is being shared. When we practice reflective listening, we are showing respect and validation for the other person's perspective. By mirroring back their words and emotions, we are demonstrating that we are listening and trying to understand where they are coming from. This can help to build trust and strengthen the connection between individuals, leading to more meaningful...
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