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Establishing rapport is a fundamental skill in communication from "summary" of What Every BODY is Saying by Joe Navarro,Marvin Karlins

Establishing rapport is a fundamental skill in communication. It is the foundation upon which all successful interactions are built. Without rapport, our messages can easily be misinterpreted, leading to misunderstandings and conflict. When we are able to establish rapport with others, we create a sense of trust and understanding that allows for open and honest communication. Rapport is established through a combination of verbal and nonverbal cues. It is about truly listening to what the other person is saying, not just waiting for your turn to speak. By actively listening and responding to both the words and the body language of the other person, you demonstrate that you value their opinions and are interested in what they have to say. Nonverbal cues play a crucial role in establishing rapport. Our body language can speak volumes about our intentions and emotions, often more so than our words. By mirroring the body language of the other person, we ...
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    What Every BODY is Saying

    Joe Navarro

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