Establishing rapport is a fundamental skill in communication from "summary" of What Every BODY is Saying by Joe Navarro,Marvin Karlins
Establishing rapport is a fundamental skill in communication. It is the foundation upon which all successful interactions are built. Without rapport, our messages can easily be misinterpreted, leading to misunderstandings and conflict. When we are able to establish rapport with others, we create a sense of trust and understanding that allows for open and honest communication. Rapport is established through a combination of verbal and nonverbal cues. It is about truly listening to what the other person is saying, not just waiting for your turn to speak. By actively listening and responding to both the words and the body language of the other person, you demonstrate that you value their opinions and are interested in what they have to say. Nonverbal cues play a crucial role in establishing rapport. Our body language can speak volumes about our intentions and emotions, often more so than our words. By mirroring the body language of the other person, we signal that we are on the same page and create a sense of connection. This can be as simple as matching their posture or gestures, or even subtly mirroring their facial expressions. In addition to mirroring, it is important to maintain eye contact and use a warm and open posture. Eye contact shows that you are engaged and paying attention, while an open posture conveys approachability and receptiveness. These nonverbal cues help to create a positive and inviting atmosphere that encourages the other person to open up and share their thoughts and feelings. Establishing rapport is not about manipulation or deceit. It is about building genuine connections with others based on mutual respect and understanding. When we take the time to establish rapport, we show that we value the relationship and are committed to effective communication. By mastering this fundamental skill, we can enhance our interactions and build stronger connections with those around us.
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