Empathy is crucial in designing for all users from "summary" of Web Accessibility by Yeliz Yesilada,Simon Harper
Empathy plays a vital role in the design process for all users, as it enables designers to truly understand the needs, preferences, and challenges of diverse user groups. By putting themselves in the shoes of others, designers can gain valuable insights that inform their decision-making and lead to more inclusive and user-friendly designs. Designing with empathy involves actively listening to users, observing their interactions with digital interfaces, and considering their uni...
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