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Redirect aggressive behavior with strategic language from "summary" of Verbal Judo by George J. Thompson,PhD

When faced with aggression, it is important to remember that words have power. By using strategic language, you can effectively redirect aggressive behavior and defuse potentially volatile situations. This concept is based on the idea that communication is a powerful tool that can be used to influence the behavior of others. The key to using strategic language is to remain calm and composed in the face of aggression. This allows you to think clearly and choose your words carefully in order to steer the conversation in a more positive direction. By using language that is respectful and empathetic, you can create a sense of understanding and cooperation with the other person. One important aspect of using strategic language is to avoid escalating the situation with aggressive or confrontational language of your own. In...
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    Verbal Judo

    George J. Thompson

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