Master the art of verbal judo to achieve positive outcomes in any situation from "summary" of Verbal Judo by George J. Thompson,PhD
The key to success in any situation lies in our ability to effectively communicate with others. Verbal judo is a skill that enables us to navigate through challenging conversations and conflicts with finesse, ultimately leading to positive outcomes. It is not about winning arguments or overpowering the other person, but rather about using words strategically to de-escalate tension and steer the interaction towards a more productive direction. Verbal judo is like a martial art for the mind, where we learn how to listen actively, empathize with the other person, and respond thoughtfully. By mastering the art of verbal judo, we can disarm hostility, diffuse anger, and build rapport even in the most difficult of circumstances. It is about using words as a tool to influence behavior, gain cooperation, ...
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