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Listen actively to understand the other person's perspective from "summary" of Verbal Judo by George J. Thompson,PhD

To effectively communicate with others, it is essential to listen actively to understand their perspective. This means truly paying attention to what the other person is saying, without interrupting or formulating a response in your mind. By listening actively, you demonstrate respect for the other person and show that you value their thoughts and opinions. When you listen actively, you focus on the speaker's words, tone, and body language. You try to comprehend not just the literal meaning of their words, but also the emotions and intentions behind them. This deep level of understanding allows you to respond in a way...
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    Verbal Judo

    George J. Thompson

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