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Active listening involves engaging with both verbal and nonverbal cues from "summary" of The Wisdom of Listening by Mark Brady
Active listening is not just about hearing the words that are spoken; it also involves paying attention to the speaker's body language and other nonverbal cues. These cues can provide valuable insights into the speaker's emotions, attitudes, and intentions. By engaging with both verbal and nonverbal cues, a listener can gain a more comprehensive understanding of what the speaker is trying to communicate. Verbal cues include the actual words that are spoken, as well as the tone, pitch, and speed of speech. These elements can convey a wealth of information about the speaker's mood and feelings. For example, a speaker who is speaking quickly and loudly may be excited or agitated, while a speaker who is speaking slowly and softly may be feeling sad or contemplative. By paying attention to these verbal cues, a listener can better empathize with the speaker and respond in a more appropriate and supportive manner. Nonverbal cues,...
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