Burnout is often a result of mismatched job demands and individual resources from "summary" of The Truth About Burnout by Christina Maslach,Michael P. Leiter
Burnout is a complex phenomenon that arises when there is a significant imbalance between the demands placed on an individual in their job and the resources they have available to meet those demands. When job demands consistently outweigh individual resources, it can lead to feelings of exhaustion, cynicism, and inefficacy - the hallmark symptoms of burnout. Job demands encompass a wide range of factors such as workload, time pressure, and emotional demands. These demands can vary depending on the nature of the job and the specific tasks involved. When individuals are constantly faced with high job demands without sufficient resources to cope, it can result in a state of chronic stress that contributes to burnout. Individual resources refer to the personal and social resources that individuals can draw upon to help them cope with job demands. These resources can include things like social support, autonomy, and a sense of control over one's work. When individuals have access to these resources, they are better equipped to handle the demands of their job and are less likely to experience burnout. The mismatch between job demands and individual resources is at the core of the burnout experience. When individuals feel overwhelmed by the demands of their job and lack the resources needed to cope, it can lead to a sense of helplessness and disengagement. This mismatch can be exacerbated by organizational factors such as poor leadership, lack of communication, and a toxic work culture.- Organizations can help prevent burnout and create a healthier work environment for their employees. Ultimately, understanding how job demands and individual resources interact is crucial for combating burnout and promoting employee well-being.
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