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Add value to every interaction from "summary" of The Thank You Economy by Gary Vaynerchuk

The idea here is simple: Every time you have an interaction with someone, whether it's in person, over the phone, via email, or on social media, you should be adding value. What does that mean, exactly? It means you should be providing something of worth to the other person. This could be as simple as answering a question or providing some helpful information. It could also mean going above and beyond what is expected of you, taking the time to really listen and understand the other person's needs and wants. When you add value to every interaction, you are showing the other person that you care about them and that you value their time and attention. You are building a relat...
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    The Thank You Economy

    Gary Vaynerchuk

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