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Trust can be built and maintained through consistent behavior from "summary" of The SPEED of Trust by Stephen R. Covey,Rebecca R. Merrill

Trust is something that is earned over time through consistent behavior. When we consistently act in a way that is honest, reliable, and accountable, we build trust with others. This means that we do what we say we will do, follow through on commitments, and behave in a way that is in alignment with our values and principles. Consistency is key when it comes to building and maintaining trust. People need to see that our actions match our words, and that we can be relied upon to act in a certain way. If we are inconsistent in our behavior, it can erode trust and make it difficult for others to rely on us. By consisten...
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    The SPEED of Trust

    Stephen R. Covey

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