Remain composed under pressure to defuse volatile situations from "summary" of Verbal Judo by George J. Thompson,PhD
When confronted with challenging and high-pressure situations, it is essential to maintain composure in order to effectively de-escalate the tension. This skill is crucial in diffusing volatile situations before they escalate further. By remaining calm and composed, individuals can think clearly and make rational decisions, rather than reacting impulsively out of fear or anger.
One key aspect of remaining composed under pressure is to regulate one's emotions and avoid becoming emotionally invested in the situation. By keeping emotions in check, individuals can prevent themselves from being provoked or agitated by the actions or words of others. This emotional self-control allows individuals to stay focused on the task at hand and maintain a sense of control over the situation.
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