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Silence and pausing can be powerful tools in communication from "summary" of The Silent Language of Leaders by Carol Kinsey Goman, Ph.D.
Silence and pausing can be potent tools in communication. When you remain silent, you invite others to speak. By pausing before responding, you demonstrate thoughtfulness and can influence the direction of the conversation. This strategy allows you to gather your thoughts and respond more effectively. It also shows that you are actively listening and considering the other person's perspective. Silence can convey confidence and create a sense of anticipation. When you pause, you create suspense and draw in your audience, making them more receptive to your me...
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