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Nonverbal cues can shape organizational culture from "summary" of The Silent Language of Leaders by Carol Kinsey Goman,Ph.D.
Nonverbal cues play a critical role in shaping organizational culture. These cues are the silent messages that leaders send to employees, and they can have a powerful impact on the overall work environment. Leaders may not realize it, but their nonverbal signals can significantly influence how employees feel about their jobs, their colleagues, and the organization as a whole. For example, a leader who consistently avoids eye contact with employees may unintentionally communicate a lack of interest or respect. This can create a culture where employees feel undervalued and disconnected from their leader. On the other hand, a leader who makes a point to maintain eye contact and display open body language can foster a culture of trust an...
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