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Leaders should be sensitive to the nonverbal signals of their team members from "summary" of The Silent Language of Leaders by Carol Kinsey Goman,Ph.D.
Effective leaders understand that communication goes beyond words. Nonverbal cues such as body language, facial expressions, and tone of voice can convey more information than verbal messages alone. By being attuned to these nonverbal signals, leaders can gain valuable insights into their team members' thoughts, feelings, and motivations. Nonverbal communication is a powerful tool that can help leaders build stronger relationships with their team members. By paying attention to subtle cues, such as a team member's posture, gestures, or eye contact, leaders can better understand their emotions and intentions. This understanding allows leaders to respond appropriately and empathetically, fostering trust and collaboration within the team. In addition to building relationships, sensitivity to ...
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