Effective communicators show empathy towards others from "summary" of Effective Communication Skills by Angelina Zork
Empathy plays a crucial role in effective communication. It involves understanding and sharing the feelings of others, which helps in building strong connections with them. When communicators show empathy towards others, they demonstrate that they care about the other person's emotions and perspectives. This creates a sense of trust and comfort in the communication process. Effective communicators are able to put themselves in the shoes of others and see things from their point of view. This allows them to better understand the feelings and motivations behind the words and actions of the other person. By showing empathy, communicators can validate the emotions of...
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