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Consistency in nonverbal cues builds trust and rapport with others from "summary" of The Silent Language of Leaders by Carol Kinsey Goman, Ph.D.

Consistency in nonverbal cues is a powerful tool for leaders looking to establish trust and rapport with others. When your words, gestures, facial expressions, and tone of voice all convey the same message, people are more likely to feel comfortable and at ease in your presence. This consistency signals to others that you are genuine and authentic in your interactions, which can help to build credibility and establish a strong foundation for future relationships. Inconsistencies in nonverbal cues, on the other hand, can lead to confusion and mistrust. If your words say one thing while your body language says another, people may struggle to understand your true intentions and may be less likely to trust you. Inconsistencies can also create a sense of unease or discomfort in others, making it more difficult to establish a connection or build rapport. By paying attention to your nonverbal cues and ensuring that they are consistent with your verbal communication, you can create a sense of harmony and alignment that fosters trust and rapport. This consistency helps to reinforce the message you are trying to convey and makes it easier for others to understand and connect with you on a deeper level. When people feel that they can trust you and that you are being honest and transparent in your interactions, they are more likely to open up to you and engage with you in a meaningful way. Consistency in nonverbal cues also demonstrates that you are present and engaged in the interaction, showing that you are actively listening and paying attention to the other person. This level of attentiveness can help to strengthen the bond between you and the other person, making them feel valued and respected. By maintaining consistency in your nonverbal cues, you can create a positive and supportive environment that encourages open communication and collaboration.
  1. Consistency in nonverbal cues is essential for building trust and rapport with others. By ensuring that your words, gestures, facial expressions, and tone of voice all convey the same message, you can establish credibility, create a sense of harmony, and foster deeper connections with those around you. Paying attention to your nonverbal cues and striving for consistency can help you to become a more effective and influential leader, capable of inspiring trust and building strong relationships.
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The Silent Language of Leaders

Carol Kinsey Goman, Ph.D.

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