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Cognitive dissonance creates inner conflict that influences attitude changes from "summary" of The Psychology of Social Influence by Gordon Sammut,Martin W. Bauer

The phenomenon occurs when individuals find themselves holding contradictory beliefs or engaging in behaviors that clash with their values. This inner turmoil often leads to an uncomfortable psychological state, prompting a need to resolve the dissonance. The discomfort arises from the tension between the conflicting cognitions, which can manifest in various ways, including anxiety, stress, or feelings of unease. To alleviate this dissonance, individuals may adjust their attitudes or beliefs. For instance, a person who smokes yet values health may downplay the dangers of smoking or rationalize their behavior by emphasizing the stress relief it provides. This adjustment serves as a coping mechanism, allowing the individual to restore harmony between their actions and beliefs. The resolution process is not uniform; it can lead to different outcomes depending on the context. S...
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    The Psychology of Social Influence

    Gordon Sammut

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