Seek feedback from customers to improve your sales process from "summary" of The New Strategic Selling by Robert B. Miller,Stephen E. Heiman,Diane Sanchez,Tad Tuleja
One of the key strategies for improving your sales process is to actively seek feedback from your customers. By gathering insights directly from the source, you can gain valuable information about what is working well and what areas need improvement. This feedback allows you to tailor your approach to better meet the needs and expectations of your customers. Customer feedback is essential for identifying pain points in your sales process that may be hindering your success. By listening to your customers' experiences and understanding their perspectives, you can pinpoint areas where you may be falling short and make the necessary adjustments to improve your performance. This proactive approach not only demonstrates your commitment to customer satisfaction but also helps you stay ahead of the competition. Incorporating customer feedback into your sales proc...
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