Validation and understanding are crucial in listening from "summary" of The Lost Art of Listening, Third Edition by Michael P. Nichols,Martha B. Straus
Validation and understanding are indeed crucial in the process of effective listening. When we validate someone's feelings or experiences, we are acknowledging their perspective as valid and important. This helps the speaker feel heard and respected, which in turn encourages them to open up further. Validation can be as simple as saying "I can see how that would be difficult for you" or "I understand why you feel that way." It shows empathy and creates a connection between the listener and the speaker. Understanding is also a key component of listening. When we truly understand where someone is coming from, we are better able to respond in a meaningful and supportive way. Understanding involves not just hearing the words that are spoken, but also grasping the emotions and underlying meaning behind them. It requires active engagement and a willingness to put ourselves in the other person's shoes. Validation and understanding work hand in hand to create a sense of trust and rapport in a conversation. When we validate someone's feelings, we are demonstrating that we are listening and taking their perspective seriously. This can help the speaker feel more comfortable sharing their thoughts and emotions openly. On the other hand, when we show understanding, we are showing that we care about the other person's experience and are willing to invest the time and effort to truly comprehend their point of view.- We can create a safe and supportive space for communication to flourish. This can lead to deeper connections with others, improved relationships, and a greater sense of empathy and compassion. Ultimately, by honing our ability to validate and understand others, we can become better listeners and more effective communicators in all aspects of our lives.
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