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Identify and eliminate bottlenecks in workflows from "summary" of The Lean Mindset by Mary B. Poppendieck,Thomas David Poppendieck

Identifying and eliminating bottlenecks in workflows is a key concept in Lean thinking. A bottleneck is any part of a process that slows down the overall flow. It can be a machine, a person, or even a policy that limits the capacity of the entire system. By finding and removing these bottlenecks, organizations can improve efficiency and reduce wasted time and resources. To identify bottlenecks, teams need to closely examine their workflow and look for areas where work tends to pile up or slow down. This can often be seen in queues of work waiting to be processed or in certain team members who are constantly overwhelmed with tasks. By pinpointing these areas, teams can start to understand where the bottlenecks are occurring and why they are happening. Once bottlenecks have been identified, th...
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    The Lean Mindset

    Mary B. Poppendieck

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