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Empathy drives employee motivation and engagement from "summary" of The Empathy Edge by Maria Ross
When employees feel understood, valued, and supported, they are more likely to be motivated and engaged in their work. Empathy plays a crucial role in creating a positive workplace environment where employees feel seen and heard. By demonstrating empathy towards their employees, leaders can build trust, foster strong relationships, and boost morale within the organization. Empathy allows leaders to connect with their employees on a deeper level, showing that they care about their well-being and are invested in their success. This connection can drive employee motivation by providing a sense of purpose and belonging in the workplace. When employees feel that their leaders empathize with their struggles and challenges, they are more likely to be engaged and committed to achieving the organization's goals. In addition to fostering motivation, empathy can also i...
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