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Empathy creates a positive work environment from "summary" of The Empathy Edge by Maria Ross
Empathy is not just a soft skill or a nice-to-have trait; it is a powerful tool that can transform the workplace. When employees feel understood and valued, they are more likely to be engaged, motivated, and productive. Empathy creates a sense of connection among team members, leading to better collaboration, communication, and problem-solving. In a work environment where empathy is practiced, conflicts are resolved more easily, as people are able to see things from different perspectives and find common ground. This leads to a more harmonious and positive atmosphere where trust and respect are fostered. When employees feel supported and cared for, they are more likely to go ...
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