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Memory aids like labels and cues improve usability from "summary" of The Design of Everyday Things by Donald A. Norman

Memory aids like labels and cues play a crucial role in enhancing the usability of products. These aids provide users with valuable information that helps them navigate and interact with a product more effectively. Labels, for example, serve as a form of external memory, reminding users of the function or purpose of different elements within a product. Without clear labels, users may struggle to understand how to operate a product, leading to frustration and decreased usability. Furthermore, cues can guide users towards the correct actions or choices within a product. By providing visual or auditory signals, cues prompt users to take specific steps or make informed decisions. For...
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    The Design of Everyday Things

    Donald A. Norman

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