Providing users with clear instructions from "summary" of The Design of Everyday Things Indian ed. by Don Norman
One of the most important aspects of designing products for people is to ensure that users are provided with clear instructions. Instructions should be simple, clear, and easy to understand. They should be presented in a logical sequence, with each step clearly leading to the next. Transition words and phrases can help users follow along and understand the process more easily. Consistency in tone and style is also crucial when providing instructions. If the tone or style of the instructions changes suddenly, it can confuse users and make it more difficult for them to follow along. Grammar and syntax should be correct and easy to understand, as well. Poor grammar or syntax can make instructions confusin...
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