Good design should make use of constraints to guide user behavior from "summary" of The Design of Everyday Things by Don Norman
Designers should embrace constraints as a means to shape the behavior of users. By carefully implementing constraints in the design process, designers can steer users towards desired actions and prevent errors. Constraints serve as a guiding force that simplifies the user experience and reduces the likelihood of mistakes. Constraints can take various forms, such as physical limitations, logical rules, or cultural norms. These limitations help users understand what is expected of them and make it easier for them to interact with a product. For example, a key that only fits into a lock in one orientation provides a physical constraint that ensures proper usage. When constraints are effectively integrated into the design, they contribute to the clarity and coherence of the overall user experience. Users are able to navigate...
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