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Avoid making assumptions in conversations from "summary" of The Communication Book: 44 Ideas for Better Conversations Every Day by Mikael Krogerus,Roman Tschäppeler

Assumptions kill communication. They are like an invisible wall that separates us from the person we are talking to. When we assume things, we stop listening. We stop paying attention to what the other person is saying. We stop trying to understand their point of view. Instead, we jump to conclusions based on our own biases and preconceptions. Assumptions come in many forms. It could be assuming that we know what the other person is going to say before they even say it. It could be assuming that we know what they mean without clarifying. It could be assuming that they share our beliefs and values. Whatever form assumptions take, they all have the same effect - they hinder effective communication. To avoid making assumptions in conversations, we need to cultivate a mind...
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    The Communication Book: 44 Ideas for Better Conversations Every Day

    Mikael Krogerus

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