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Brands must have a clear sense of purpose from "summary" of The Brand Gap by Marty Neumeier

A brand without a clear sense of purpose is like a ship without a compass. It may drift for a while, but eventually, it will lose its way and end up stranded on the rocks of irrelevance. A clear sense of purpose is what gives a brand its direction, its focus, and its reason for being. It is the guiding star that helps a brand navigate the turbulent waters of the marketplace and stay true to its core values and beliefs. When a brand has a clear sense of purpose, it is able to communicate more effectively with its customers. It knows who it is, what it stands for, and why it matters. This clarity of purpose makes it easier for customers to connect with the brand on an emotional level, to understand its mission and vision, and to feel a sense of loyalty and commitment to it. A clear sense of purp...
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    The Brand Gap

    Marty Neumeier

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