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Setting clear expectations promotes positive communication from "summary" of The Art of People by Dave Kerpen

When you want to have more positive communication with others, it's essential to set clear expectations. Think of it like setting the stage for a play. If the actors don't know their lines or where they're supposed to stand, the performance will be chaotic and confusing. The same applies to our interactions with people. When we clearly communicate our expectations, we're essentially telling others what we need from them. This clarity eliminates confusion and reduces the chances of misunderstandings. It also gives the other person a clear understanding of what is expected of them, allowing them to meet tho...
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    The Art of People

    Dave Kerpen

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