Foster a culture of openness and transparency from "summary" of The Art of Innovation by Tom Kelley
At IDEO, we believe that openness and transparency are key ingredients for fostering a culture of innovation. It’s about creating an environment where people feel comfortable sharing their thoughts, ideas, and feedback without fear of judgment or reprisal. When everyone is encouraged to speak up and contribute, it leads to a more collaborative and creative work environment. Openness begins with communication – both verbal and nonverbal. It’s about being willing to listen to others, ask questions, and seek out different perspectives. In our design studio, we have an open layout that encourages spontaneous interactions and impromptu brainstorming sessions. This physical layout helps to break down barriers and facilitate communication among team members. Transparency, on the other hand, is about sharing information openly and honestly. It’s about being upfront about our successes and failures, and learning from them. When we sha...
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