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This requires humility and a willingness to listen from "summary" of The Anatomy of Peace, Fourth Edition by The Arbinger Institute

To truly understand and connect with others, we must approach them with humility and a genuine willingness to listen. This means setting aside our own preconceived notions and biases, and opening ourselves up to the perspectives and experiences of those around us. It requires a sense of vulnerability, as we must be willing to acknowledge that we may not have all the answers and that there is always more to learn. When we approach others with humility, we create a space for meaningful dialogue and connection to take place. Instead of coming from a place of superiority or judgment, we come from a place of openness and curiosity. This allows us to truly hear what others are saying and to see things from their point of view. It is a way of showing respect and empathy towards others, and acknowledging the value of their thoughts and feelings. Listening is...
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    The Anatomy of Peace, Fourth Edition

    The Arbinger Institute

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