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Practice active listening to build trust from "summary" of The Advice Trap by Michael Bungay Stanier

One of the most powerful ways to build trust with someone is to practice active listening. This means truly focusing on what the other person is saying, without interrupting or thinking about what you're going to say next. It's about showing them that you value their thoughts and opinions, and that you are fully present in the conversation. Active listening involves not just hearing the words the other person is saying, but also paying attention to their tone of voice, body language, and emotions. By tuning in to these cues, you can gain a deeper understanding of what the other person is trying to communicate, and respond in a way that shows you are truly engaged. When you practice active listening, you are demonstrating empathy and respect for the other person. You are showing them that you care about what they have to sa...
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    The Advice Trap

    Michael Bungay Stanier

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