Focus on interests, not positions from "summary" of The 7 Principles of Conflict Resolution by Louisa Weinstein
In any conflict, it's easy to get caught up in defending our own position and trying to convince the other party that we are right. However, this approach often leads to a stalemate, with neither side willing to budge. Instead of focusing on positions, it's more productive to shift our attention to the underlying interests driving those positions. Interests are the needs, desires, concerns, and fears that motivate our behavior. By understanding what is truly important to both parties, we can work together to find a solution that meets everyone's needs. When we focus on interests, we open up the possibility of creative problem-solving and compromise. We can explore different options and trade-offs that address the underlying concerns of all parties involved. This approach allows for a more holistic and collaborative resolution to the conflict. By looking beyond positions and delving into interests, we can uncover shared goals and values that can serve as the foundation for finding common ground. This shift in perspective can transform a combative and adversarial conflict into an opportunity for cooperation and mutual benefit.- Focusing on interests instead of positions requires a willingness to listen actively, communicate openly, and empathize with the other party. It involves a commitment to understanding the underlying motivations and needs of all parties involved in the conflict. This approach can lead to more sustainable and satisfying outcomes that address the root causes of the conflict and build stronger relationships in the process.
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