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Seek first to understand, then to be understood from "summary" of The 7 Habits of Highly Effective People by Stephen R. Covey

When it comes to effective communication and building strong relationships, one of the most important habits to cultivate is the ability to listen with the intent to understand. This means truly empathizing with the other person, putting yourself in their shoes, and trying to see the world from their perspective. Oftentimes, we are so focused on getting our own point across that we fail to truly listen to what the other person is saying. We are quick to offer advice, give our opinions, or jump to conclusions without taking the time to fully understand the other person's thoughts and feelings. By seeking first to understand, we show respect for the other person and demonstrate that we value their opinio...
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    The 7 Habits of Highly Effective People

    Stephen R. Covey

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