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Seek first to understand, then to be understood from "summary" of The 7 Habits of Highly Effective People Personal Workbook by Stephen R. Covey
When engaging in communication, it is essential to remember that most people tend to approach conversations with the goal of being understood rather than seeking to understand the other person. This tendency often leads to misunderstandings, conflicts, and a breakdown in relationships. However, by shifting our focus to first seeking to understand the other person before seeking to be understood, we can significantly improve the quality of our interactions. Seeking to understand involves actively listening to the other person's perspective, feelings, and needs without judging or jumping to conclusions. It requires setting aside our own biases, assumptions, and preconceived notions to truly connect with the other person on a deeper level. By doing so, we demonstrate empathy, respect, and genuine interest in the other person's point of view, which can help foster trust and open the door to meaningful dialogue. When we prioritize understanding over being understood, we create a safe and supportive space for the other person to express themselves freely and honestly. This can lead to greater clarity, mutual respect, and improved communication. In contrast, when we rush to make our own point or defend our position without first seeking to understand the other person, we risk escalating tensions, creating barriers to effective communication, and damaging relationships.- Then to be understood, we can cultivate stronger connections, resolve conflicts more effectively, and build trust with others. It requires patience, humility, and a willingness to listen with an open mind and heart. Ultimately, this approach can lead to more harmonious and fulfilling relationships, both personally and professionally.
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