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Establishing rapport requires active listening and empathy from "summary" of Técnicas Secretas de Manipulació by Robert Clear
To establish rapport effectively, you must engage in active listening and show empathy towards the other person. This means truly paying attention to what they are saying, rather than just waiting for your turn to speak. It involves giving them your full focus, nodding in agreement, and asking relevant questions to demonstrate that you are genuinely interested in what they have to say. By actively listening, you are showing respect for the other person's thoughts and feelings, which helps to build trust and c...
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