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Effective communication requires active listening and empathy from "summary" of Surrounded by Idiots by Thomas Erikson
To communicate effectively, one must engage in active listening and show empathy towards the other person. Active listening involves not just hearing the words being spoken, but truly understanding the underlying message and emotions behind them. It requires one to be fully present in the moment, focused on the speaker, and receptive to their thoughts and feelings. By actively listening, one can establish a deeper connection with the other person and build trust in the relationship. Empathy is another crucial component of effective communication. It involves putting oneself in the other person's shoes, trying to see things from their perspective, and acknowledging their emotions and experiences. ...
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