Summary of Surrounded by Idiots

Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life) is a book by Thomas Erikson which explains how to better understand people with different personalities and how to communicate with them in a more productive manner. Through an in-depth analysis, the author identifies four types of personalities: Red, Blue, Yellow, and Green. Through real-life examples, he goes on to explain how to best interact with different personalities, depending what type they are. He also provides strategies for problem-solving and negotiation that take into account differences in individual personalities. He shows readers how to identify the triggers that set off negative vibes in certain individuals, and how to quickly calm the atmosphere and get people talking, listening, and understanding one another.