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Social influence tactics impact organizational outcomes from "summary" of Social Psychology and Organizations by David De Cremer,Rolf van Dick,J. Keith Murnighan
Social influence tactics play a crucial role in shaping the outcomes within organizations. By understanding how individuals use various influence tactics to persuade others, we can gain valuable insights into the dynamics of organizational behavior. These tactics can range from subtle forms of influence, such as persuasion and ingratiation, to more overt tactics like pressure and manipulation. Influence tactics can have both positive and negative effects on organizational outcomes. For example, when used effectively, persuasion can help leaders gain support for their ideas and initiatives, leading to increased productivity and innovation. On the other hand, when influence tactics are used in a coercive or manipulative manner, they can create a toxic work environment and hinder organizational performanc...
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