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Follow up with your customers from "summary" of Secrets of Closing the Sale by Zig Ziglar
Following up with your customers is a crucial step in the sales process. It shows that you care about their satisfaction and value their business. By staying in touch with your customers after the sale, you can build rapport, address any concerns they may have, and uncover opportunities for additional sales. A simple phone call or email can go a long way in maintaining a strong relationship with your customers. It allows you to thank them for their business, ask for feedback on their experience, and offer any assistance they may need. This personalized approach shows that you are committed to providing excellent customer service and are willing to go the extra mile to ensure their satisfaction. W...
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