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Establish trust and rapport from "summary" of Quando você faz o que eu quero by Henrik Fexeus
To successfully influence someone, you must first establish trust and rapport. This is the foundation upon which all successful interactions are built. Without trust, your words will fall on deaf ears, and your efforts will be in vain. Trust is not something that can be forced; it must be earned through honest and genuine communication. Rapport, on the other hand, is the emotional connection that you build with another person. It is about finding common ground and creating a sense of mutual understanding. When you have established trust and rapport, you create a sense of comfort and security that allows the other person to open up to your ideas. To establish trust and rapport, you must show empathy and understanding towards the other person. You must listen to their thought...
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