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Build trusting relationships from "summary" of Perguntas Poderosas by Andrew Sobel,Jerold Panas,Savannah Hartmann
Building trusting relationships is the cornerstone of successful networking and business development. It is not just about making superficial connections or collecting business cards at events. Trust is the glue that holds relationships together over the long term. When clients and colleagues trust you, they are more likely to be open and honest with you, share important information, and seek your advice and expertise. Trust is built through a combination of competence, character, and communication. Competence is your ability to deliver results and add value to the relationship. You must demonstrate that you are skilled, knowledgeable, and reliable in your work. Character is your integrity, honesty, and consistency in how you conduct yourself. People trust those who are ethical, transparent, and dependable. Communication is the key to building trust. This involves not only what you say, but also how you listen. Asking powerful questions and actively listening to the responses shows that you are genuinely interested in others and value their perspective. When you take the time to understand someone's needs, concerns, and goals, you can tailor your approach and recommendations to meet their specific needs. Consistency is also crucial in building trust. It is not enough to be competent, ethical, and a good communicator occasionally. You must demonstrate these qualities consistently over time to earn and maintain trust. Trust is fragile and can be easily broken if you fail to deliver on your promises, act in a self-serving manner, or neglect to communicate openly and honestly. By focusing on building trusting relationships based on competence, character, communication, and consistency, you can create a strong foundation for success in your professional and personal life. Trust is the currency of relationships, and investing in it will pay dividends in the form of loyal clients, satisfied colleagues, and rewarding partnerships.
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