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Valorizar a escuta ativa melhora a qualidade da comunicação from "summary" of Os 3 Pilares Da Comunicação by Editora Prosperar
Active listening is a fundamental aspect of effective communication. When we truly listen to others, we show them that we value their thoughts and opinions. This simple act of valuing someone's words can significantly enhance the quality of the communication process. By actively listening, we demonstrate respect and empathy towards the speaker, which helps to build trust and rapport in the interaction. Active listening involves more than just hearing the words being spoken. It requires us to pay attention to the speaker's tone of voice, body language, and emotions. This level of attentiveness allows us to better u...
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