Organizations have formal and informal aspects from "summary" of Organization Theory and Design by Richard L. Daft
Organizations are complex entities that are comprised of both formal and informal aspects. The formal aspects of an organization are the official structures, systems, and processes that have been intentionally designed and implemented by management to achieve specific goals. These formal aspects include the organizational chart, job descriptions, policies and procedures, and official communication channels. They provide a clear framework for how work is to be done and how decisions are to be made within the organization. On the other hand, the informal aspects of an organization are the unwritten rules, norms, and relationships that exist among employees outside of the formal structures. These informal aspects can have a significant impact on ho...
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