Actions speak louder than words in communication from "summary" of O que todo corpo fala by Joe Navarro,Marvin Karlins
The idea that actions speak louder than words in communication is rooted in the belief that nonverbal cues often reveal more about a person's true intentions and feelings than their verbal statements. While words can be carefully chosen and crafted to convey a certain message, nonverbal cues such as body language, facial expressions, and gestures are often more difficult to control and therefore provide a more accurate reflection of a person's inner thoughts and emotions. When someone says one thing but their body language communicates something different, it creates a sense of incongruence that can be picked up by others. For example, if a person says they are happy and excited about a new opportunity, but their facial expression is te...
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