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It can resolve conflicts and improve teamwork from "summary" of O Poder Da Escuta Ativa by Editora Prosperar
The ability to actively listen can have a powerful impact on resolving conflicts and enhancing teamwork within a group or organization. By truly listening to others without judgment or interruption, individuals can gain a deeper understanding of the underlying issues at hand. This understanding is crucial in finding common ground and working towards a mutually beneficial solution. Active listening allows individuals to acknowledge the perspectives and feelings of others, creating a sense of validation and respect. This validation can help to de-escalate conflicts and promote a more collaborative and harmonious environment. When team members feel heard and understood, they are more likely to trust each other and work together towards s...
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